- Act 20 of 1998 - Royal Assent 19 June 1998 TABLE OF PROVISIONS Long Title PART 1 - Preliminary 1. Short title 2. Commencement 3. Interpretation 4. Act binds Crown 5. Functions and powers of Ombudsman PART 2 - Complaints 6. Who may complain 7. Making a complaint 8. Further information may be required 9. Withdrawal of complaint PART 3 - Investigation of complaint Division 1 - Preliminary matters 10. Determining whether to investigate complaint, &c. 11. Splitting of complaints 12. Limitation on commencing proceedings Division 2 - Conduct of investigations 13. Limitation of powers 14. Conduct of investigation 15. Representation 16. Obtaining and use of information 17. Power to examine witnesses, &c. 18. Reimbursement of expenses 19. Reference to another authority for investigation Division 3 - Miscellaneous 20. Matters concerning reference to another authority PART 4 - Action following investigation Division 1 - Action by Ombudsman 21. Action by Ombudsman after investigation 22. Action if complaint dismissed Division 2 - Awards 23. Awards 24. Costs 25. Acceptance of award by complainant 26. Effect of award 27. Enforcement of order 28. Duty of complainant to allow compliance with award PART 5 - Reports 29. Reports 30. Adverse comment in reports PART 6 - Miscellaneous 31. Preservation of confidentiality 32. Exchange of information 33. Offences relating to obstruction, &c. 34. Offences relating to provision of information, &c. 35. Proceedings for offence 36. Evidence 37. Informality of procedures 38. Providing documents 39. Cost of administration of Act 40. Regulations 41. Transitional matters 42. Administration of Act 43. Consequential amendments SCHEDULE 1[ Note: This table has been automatically generated and may be incomplete. ]