- Act 13 of 2008 - Royal Assent 13 June 2008 TABLE OF PROVISIONS Long Title PART 1 - Preliminary 1. Short title 2. Commencement 3. Interpretation 4. Act binds Crown PART 2 - Objective of Act 5. Objective of Act PART 3 - Administration 6. Functions of Minister 7. Powers of Minister 8. Minister may establish committees 9. Delegation of Minister's functions and powers 10. Exemption from Act PART 4 - Regulation of Water and Sewerage Industry Division 1 - RegulatorSubdivision 1 - Functions and powers 11. The Regulator 12. Functions of Regulator 13. Powers of Regulator 14. Delegation of Regulator's functions and powers 15. Matters to which Regulator is to have regard 16. Independence of Regulator 17. Regulator's power to require information 18. Power to direct regulated entities to keep records 19. Special reports to Minister 20. General provisions relating to codes 21. Publication and availability of codes 22. Review, amendment and replacement of codes 23. Guidelines for conduct of Regulator 24. Advisory committees 25. Staff of Regulator 26. Assistance and facilities 27. Funds 28. Annual report of Regulator 29. Tabling of annual report Division 2 - Licensing of regulated entitiesSubdivision 1 - Licensing 30. Requirement for licence 31. Declaration of regulated activities and non-regulated activities 32. Deemed licensee 33. Contravening person still subject to regulated entity obligations 34. Applications for licences 35. Determination of applications by Regulator 36. Duration of licences 37. Conditions of licences 38. Matters to be included in licence 39. Annual licence fees 40. Variation of licence conditions 41. Enforcement of licences 42. Regulator's power of direction 43. Suspension and cancellation of licences in public interest 44. Activities not authorised 45. Regulated entities to be notified of proposed action 46. Review of licences 47. Emergency directions 48. Register of licences 49. Declaration of reserve supplier 50. Licence cannot be transferred 51. Surrender of licence 52. Applying for cancellation of licence as regulated entity 53. No compensation is payable 54. Notice of proposed or anticipated stoppage of provision of regulated service 55. Power to take over operations 56. Appointment of step-in-operator Division 3 - Customer service code 57. Customer service code Division 4 - Customer contract 58. Regulator may require customer contracts 59. Publication of customer contracts 60. Entering into customer contracts 61. Division not to preclude certain contracts 62. Variation of customer contracts Division 5 - Price regulation 63. Application of this Division 64. Price regulation of regulated services 65. Price and service plan 66. Price determinations 67. General provisions relating to determinations 68. Pricing principles Division 6 - Performance monitoring, reporting and audits 69. Performance monitoring and reporting 70. State of the industry report 71. Auditing 72. Audits requested by Minister 73. Publication of audit results 74. Costs of audit Division 7 - Complaints and disputes 75. Customer complaints process 76. Complaints to Ombudsman 77. Compliance with Ombudsman's decision PART 5 - Administrative Review of Regulator's Decisions 78. Definitions used in this Part 79. Applications for review 80. Grounds for review 81. Intervention by others in a review without leave 82. Leave for interveners 83. Parties to a review under this Part 84. Interveners and the Regulator may raise new grounds for review 85. Court may terminate review 86. Effect of application on operation of reviewable decision 87. Court's determination PART 6 - Transition to New Regulatory Arrangements 88. Interim price order 89. Interim licences 90. Interim exemption from requirement to be licensed PART 7 - Miscellaneous Division 1 - Authorised officers 91. Appointment of authorised officers 92. Conditions of appointment 93. Authorised officer's identity card 94. Production of identity card 95. Power of entry 96. General investigative powers of authorised officers 97. Authorised officers power to require information 98. Care to be taken 99. Compensation Division 2 - General 100. Service of infringement notices 101. Confidentiality 102. False or misleading information 103. Exclusion of personal liability 104. Liability of regulated entity 105. Offences by corporations 106. Liability of employers and principals 107. Liability of officers of body corporate 108. Regulator's costs 109. Recovery of monetary penalties 110. Recovery of unpaid fees, charges, &c. 111. Payments into Consolidated Fund 112. Evidentiary certificates 113. Evidentiary provision for documents 114. Notices not statutory rules 115. Regulations 116. Administration of Act 117. Consequential Amendments SCHEDULE 1[ Note: This table has been automatically generated and may be incomplete. ]