In this Act, unless the contrary intention appears –

Agency has the same meaning as in the State Service Act 2000 ;

annual performance reporting requirements means the annual reporting requirements referred to in section 69 ;

area of operations , in relation to a regulated entity, means the area within which the regulated entity is authorised to exercise the powers conferred by a licence;

authorised officer means an authorised officer appointed under section 91 ;

business day means a day that is not –

(a) a Saturday or Sunday; or

(b) a statutory holiday within the meaning of the Statutory Holidays Act 2000 ;

code means a code issued by the Regulator under section 20 ;

Common Services Corporation has the same meaning as in the Water and Sewerage Corporations Act 2008 ;

customer means a person who is –

(a) an owner and occupier of a property that is connected to a regulated entity's water infrastructure or sewerage infrastructure; or

(b) an owner (but not an occupier) of a property that is connected to a regulated entity's water infrastructure or sewerage infrastructure; or

(c) an occupier of a property that is connected to a regulated entity's water infrastructure or sewerage infrastructure and is liable for service charges; or

(d) an owner or occupier of a property that is not connected to a regulated entity's water infrastructure or sewerage infrastructure but to which a regulated service is available from a regulated entity and the regulated entity imposes a service charge;

customer complaints process  means a process established pursuant to section 75 to deal with complaints by customers of a regulated entity relating to regulated services provided by that regulated entity;

customer contract means a contract between a regulated entity and a customer for the provision of regulated services to the customer, which includes standard terms and conditions of service;

customer service code means a code issued under section 57 ;

deemed licensee means a person deemed to be licensed under section 32 ;

disqualified corporation means a corporation that, pursuant to a declaration under section 41 , is a disqualified person for the purposes of this Act and includes a corporation that is a related entity (within the meaning of the Corporations Act 2001 of the Commonwealth) in relation to the corporation;

disqualified individual means –

(a) an individual who, pursuant to the Corporations Act 2001 of the Commonwealth, is disqualified from managing a corporation; or

(b) an individual who, pursuant to a declaration under section 41 , is a disqualified person for the purposes of this Act;

disqualified person means a disqualified corporation or a disqualified individual;

environmental harm has the same meaning as in the Environmental Management and Pollution Control Act 1994 ;

first regulatory period means the period fixed under section 65(12)(a) ;

infrastructure , in relation to a regulated entity, means infrastructure owned by, or under the management and control of, the regulated entity;

interim licence means an interim licence granted under section 89 ;

licence means a licence granted under section 35(1) or a temporary licence granted under section 43(5) ;

occupier of land means a person who has, or is entitled to, possession or control of the land and includes –

(a) a person who occupies the land or part of the land jointly or in common with any other person; and

(b) a person who occupies part of the land;

officer has the same meaning as in the Corporations Act 2001 of the Commonwealth;

Ombudsman means the Ombudsman appointed under the Ombudsman Act 1978 ;

person includes an Agency, a statutory authority and an emanation of the Crown;

price means the price or price range however designated –

(a) for the provision of a regulated service; or

(b) for developer charges for water infrastructure and sewerage infrastructure –

and includes a charge or tariff or particular factor, policy or a formula used in fixing the price;

price and service plan means a price and service plan approved under section 65 ;

price determination means a price determination by the Regulator under section 66 ;

record includes –

(a) a documentary record; and

(b) a record made by an electronic, electromagnetic, photographic or optical process;

Regional Corporation has the same meaning as in the Water and Sewerage Corporations Act 2008 ;

regulated activity means an activity for which a person is required to hold a licence or interim licence granted under this Act and includes the provision of a regulated service;

regulated entity means –

(a) a person holding a licence or an interim licence granted under this Act; or

(b) a person deemed to hold a licence under section 32 ; or

(c) a person who has surrendered his or her licence under this Act; or

(d) a person whose licence has been cancelled or suspended; or

(e) a person who has obligations under section 33 ; or

(f) a person who, but for an exemption under section 90 , would be required to hold a licence under section 30 ;

regulated service means the provision of a water service or a sewerage service by a regulated entity;

regulations means regulations made and in force under this Act;

Regulator means the Water and Sewerage Economic Regulator referred to in section 11 ;

regulatory period  means the regulatory period fixed under section 65(12) or declared under section 65(13) ;

related person , in relation to –

(a) an individual, means some other individual who is the first-mentioned individual's –

(i) employer, employee or partner; or

(ii) a partner, within the meaning of the Relationships Act 2003 , parent, step-parent, grandparent, child, step-child, grandchild, sibling, step-sibling, nephew or niece; or

(b) a body corporate, means a related body corporate within the meaning of the Corporations Act 2001 of the Commonwealth;

reserve supplier means a person who is declared to be a reserve supplier under section 49 ;

sewage includes trade waste;

sewerage infrastructure means any infrastructure that is, or is to be, used for –

(a) the collection or storage of sewage; or

(b) the conveyance or reticulation of sewage; or

(c) the treatment of sewage, including any outfall pipe or other work that stores or conveys water leaving the infrastructure used for the treatment of sewage; or

(d) any other infrastructure used in connection with sewage and declared to be sewerage infrastructure by the Minister by order –

but does not include –

(e) any pipe, fitting or apparatus that is situated upstream of a customer's connection point to a sewer main; or

(f) infrastructure situated entirely within the one land holding and not connected to any other infrastructure situated within another land holding; or

(g) any other infrastructure used in connection with sewage and declared not to be sewerage infrastructure by the Minister by order;

sewerage service means –

(a) a service that is provided in connection with the collection, storage, treatment, conveyance or reticulation of sewage and includes a retail service for the collection of sewage; or

(b) any other service declared to be a sewerage service by the Minister by order;

statutory authority means a body or authority, whether incorporated or not, that is established or constituted under a written law or under the royal prerogative, being a body or authority which, or of which, the governing authority wholly or partly comprises a person or persons appointed by the Governor, a Minister or another statutory authority, but does not include an Agency;

step-in-operator  – see section 56(2) ;

step-in-order  – see section 55(1) ;

trade waste means the liquid waste generated by any industry, business, trade or manufacturing process;

water includes recycled water and re-use water, but does not include sewage;

water infrastructure means any infrastructure that is, or is to be, used for –

(a) the collection or storage of water, including from a dam or reservoir or a water production plant; or

(b) the treatment of water; or

(c) the conveyance or reticulation of water; or

(d) any other infrastructure used in connection with water and declared to be water infrastructure by the Minister by order –

but does not include –

(e) any pipe, fitting or apparatus that is situated downstream of a customer's connection point to a water main; or

(f) any pipe, fitting or apparatus that is situated upstream of a customer's connection point to a stormwater drain; or

(g) infrastructure situated entirely within the one landholding and not connected to any other infrastructure situated within another landholding; or

(h) any other infrastructure used in connection with water that is declared not to be water infrastructure by the Minister by order;

water service means a service that is provided in connection with the collection, storage, treatment, conveyance, reticulation or supply of water and includes a retail service for the supply of water, but does not include –

(a) supply or use of water for irrigation purposes; or

(b) supply or use of water in connection with the generation of electricity.