Victorian Numbered Acts

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SOCIAL SERVICES REGULATION ACT 2021 (NO. 37 OF 2021) - SECT 225

Changes to residential and services agreements

    (1)     Subject to subsections (2) and (3), if a provider proposes to change a term of a residential and services agreement in relation to a resident, the provider must notify the resident of the proposed change at least 7 days before the proposed change is to take effect.

Penalty:     20 penalty units, in the case of an individual;

    100 penalty units, in the case of a body corporate.

    (2)     If a residential and services agreement provides that any changes to that agreement are to be notified to the resident in writing, the provider must ensure that a written notice is provided to the resident and the person nominated (if any).

Penalty:     20 penalty units, in the case of an individual;

Penalty:     100 penalty units, in the case of a body corporate.

    (3)     If a change to a residential and services agreement includes an increase in the fees that a resident is required to pay, the provider must give the resident at least 28 days notice of that change.

Penalty:     20 penalty units, in the case of an individual;

    100 penalty units, in the case of a body corporate.



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