Victorian Numbered Acts Victorian Numbered Acts(1) If a proposed resident is admitted to a supported residential service, the provider must deduct any reservation fee paid from the fees payable to the provider under the residential and services agreement.
Penalty: 10 penalty units, in the case of an individual;
50 penalty units, in the case of a body corporate.
(2) If a proposed resident is not admitted to a supported residential service, the provider must refund any part of a reservation fee that has not been forfeited in accordance with the written statement provided under section 245 within 7 days of a request from—
(a) the proposed resident; or
(b) a person acting on behalf of the proposed resident.
Penalty: 10 penalty units, in the case of an individual;
50 penalty units, in the case of a body corporate.